The importer of record (IOR) is officially noted by many governments as the owner or purchaser of merchandise being imported into a destination country. The importer of record can, in fact, be the owner, purchaser or a customs broker with the proper authorization. In most cases, a power of attorney (POA) provides the authorization to do clearance for an importer.
Similarly, the exporter of record (EOR) is noted as the owner or seller of merchandise being exported from an origin country location to a destination country. Proper authorization can also be given to an agent to act as the EOR for a company. In many cases this is a freight forwarder or third party logistics provider of some sort.
Why is the use of IOR and EOR services important? Importing and exporting merchandise requires your company to have an established business or other type of legal entity in the country of import or export to act as the government-required responsible party in conducting the export or import transactions. The IOR/EOR is officially recognized as the official party of an international shipment transaction by the governments.